There are several reasons why an Xbox controller may keep disconnecting from a PC.
Here are some possible solutions:
- Update firmware: The controller may need a firmware update.
To do this download the “Xbox Accessories” app from the Microsoft Store and connect the controller to your PC.
- Check power management settings: Misconfiguration in power management settings can cause the controller to disconnect.
Make sure that the USB selective suspend setting is disabled.
- Update GPU driver: An outdated GPU driver can also cause the controller to disconnect.
Make sure that your GPU driver is up-to-date.
- Check device association service: Malfunction of the device association service can cause the controller to disconnect.
Restart the service by typing “services.msc” in the Windows search bar finding the “Device Association Service” and restarting it.
- Check battery level: Weak batteries can cause the controller to disconnect.
Check the battery indicator on the Home screen to verify that it has enough power.
If it doesn’t replace the batteries or recharge the battery pack.
- Power cycle your console: A power cycle can restart your Xbox One console completely which is helpful for fixing issues on your console and your controller.
To power cycle your console hold down the power button for 10 seconds unplug the console wait for a few minutes and then plug it back in.
- Update controller firmware: Sometimes the Xbox One controller disconnecting problem is caused by the wrong or outdated controller firmware.
You should make sure your controller firmware is up-to-date and update it if it isn’t.
To update your controller firmware connect a USB cable between your controller and your console and follow the instructions on the Xbox support website.
If none of these solutions work you can also try testing the controller on another device to see if the issue persists.
How Can I Troubleshoot The Firmware Update Process For My Xbox Controller On A PC If It’s Not Updating Correctly?
If you are having trouble updating the firmware for your Xbox controller on a PC there are several troubleshooting steps you can try:
- Check the firmware version: On the Xbox Wireless Controller screen select “…” to check the firmware version for your controller.
If it says “Update” select Firmware version and then follow the on-screen instructions to update the firmware.
- Check for available updates: If your controller is not updating correctly check to see if there are any available updates.
On the Xbox Wireless Controller screen select “…” to check the firmware version for your controller.
If it says there’s no update available your controller is up to date.
- Disconnect accessories: Disconnect any accessories (such as stereo headset adapters and chat pads) from the controller and try updating again.
You can also power cycle your Xbox or PC to see if that resolves the issue.
- Use the Xbox Accessories app: If you are still having issues you can try using the Xbox Accessories app to troubleshoot the firmware update process.
Select Check your controller’s firmware to open the controller firmware reversion screen in the Xbox Accessories app and then follow the instructions in the app.
- Watch a tutorial: If you are still having trouble you can watch a tutorial on how to update the firmware for your Xbox controller on a PC.
There are several video tutorials available on YouTube that can guide you through the process.
If none of these troubleshooting steps work you can try contacting Xbox support for further assistance.
Are There Any Specific Power Management Settings Other Than USB Selective Suspend That Could Be Contributing To The Disconnecting Issue And How Can I Configure Them Properly?
There are other power management settings besides USB selective suspend that could be contributing to the USB disconnecting issue.
Configuring these settings properly can help resolve the issue.
Here are some steps to configure power management settings:
- Disable the “Allow the computer to turn off this device to save power” option: This option can be found in the Power Management tab of the device’s Properties window.
Uncheck this option and click OK to save the changes.
- Disable USB selective suspend setting: This setting can be disabled by going to Power Options > Change plan settings > Change advanced power settings > USB settings > USB selective suspend setting.
Disable both the On battery and Plugged in options then click Apply and OK to save the changes.
- Disable the Selective Suspend feature: This feature can be disabled by editing the registry.
However be aware that disabling this feature affects all USB host controller drivers and USB devices connected to the computer.
To disable the feature follow the steps provided in Microsoft Support.
It is important to note that configuring power management settings can lead to several issues.
Therefore it is recommended to only disable these settings if necessary and to re-enable them once the issue is resolved.
If Updating The GPU Driver Doesn’t Resolve The Problem Are There Any Other Software-Related Factors That Might Be Causing The Xbox Controller To Disconnect From The PC?
If updating the GPU driver doesn’t resolve the problem of an Xbox controller disconnecting from a PC there are several other software-related factors that might be causing the issue.
Some of these factors are:
- Firmware update: The controller might be in need of a firmware update.
To update the firmware connect the controller to the PC and download the update.
- Weak batteries: Weak batteries can cause the controller to disconnect.
Check the battery indicator on the Home screen to verify that the controller has enough power.
If it doesn’t replace the batteries or recharge the battery pack.
- Power cycle: A power cycle can restart the Xbox One console completely which is helpful for fixing issues on the console and the controller.
To power cycle the console turn it off unplug it from the power source wait for a few minutes and then plug it back in and turn it on.
- USB cable connection: If the controller is connected to the PC via a USB cable try a different cable or a different USB port on the PC.
- Interference: Wireless interference from other devices can cause the controller to disconnect.
Move the controller closer to the PC or console to reduce interference.
- Software conflicts: Other software running on the PC might be conflicting with the controller.
Try closing other programs and see if the issue persists.
- Test on another device: If the controller still keeps disconnecting try connecting it to another device (e.g.
a different PC or console) to see if the issue is with the controller or the PC.