Does GameStop Fix Xbox Ones? (2023)

GameStop is a popular retailer of video games consoles and accessories. But does GameStop fix Xbox Ones? Unfortunately the answer is no. GameStop no longer offers repair services for Xbox Ones. But don’t worry we’ll tell you how to get your console fixed by Microsoft or a third-party repair shop.

Why doesn’t GameStop fix Xbox Ones?

GameStop used to offer repair services for various gaming devices including Xbox Ones. However in 2019 GameStop announced that it was discontinuing its repair program due to low demand and high costs. GameStop also faced competition from other repair shops and online services that offered cheaper and faster repairs.

Since then GameStop has focused on selling new and pre-owned games consoles and accessories as well as expanding its digital and e-commerce offerings. GameStop does not fix Xbox Ones or any other gaming devices anymore.

Alternatives to GameStop for Xbox One repair

If your Xbox One is broken or malfunctioning you have two main alternatives to GameStop for getting it fixed: Microsoft or a third-party repair shop.

How to get your Xbox One fixed by Microsoft

Microsoft is the official manufacturer and provider of Xbox One consoles. If your Xbox One is still under warranty you can get it fixed by Microsoft for free or for a reduced fee. Even if your Xbox One is out of warranty you can still get it fixed by Microsoft for a fee.

Here are the steps to get your Xbox One fixed by Microsoft:

1. Contact Microsoft support. You can do this online by phone or by chat. You will need to provide your Xbox One serial number which you can find on the back of the console or on the original packaging. You will also need to describe the problem you are having with your Xbox One.
2. Send your Xbox One to Microsoft for repair. Microsoft will give you a service order number and a shipping label. You will need to pack your Xbox One securely and attach the shipping label to the box. You will also need to include a copy of your proof of purchase and your service order number. You can then ship your Xbox One to Microsoft using the carrier of your choice.
3. Track your Xbox One repair. You can check the status of your Xbox One repair online using your service order number. You will be able to see when Microsoft receives your Xbox One when they diagnose the problem when they repair it and when they ship it back to you.
4. Get your Xbox One back. Microsoft will send you an email confirmation when they ship your Xbox One back to you. You will also receive a tracking number to track your shipment. You should receive your Xbox One within 10-14 business days after Microsoft receives it.

How to get your Xbox One fixed by a third-party repair shop

A third-party repair shop is any repair service that is not affiliated with Microsoft or GameStop. There are many third-party repair shops that specialize in fixing Xbox Ones and other gaming devices. You can find them online or in your local area.

Here are the steps to get your Xbox One fixed by a third-party repair shop:

1. Find a reputable third-party repair shop. You can search online for reviews ratings and testimonials of different repair shops. You can also ask your friends family or fellow gamers for recommendations. You should look for a repair shop that has experience expertise and a good reputation for fixing Xbox Ones.
2. Get a quote for the repair. You can contact the repair shop by phone email or online form and describe the problem you are having with your Xbox One. The repair shop will give you an estimate of how much it will cost to fix your Xbox One and how long it will take. You can compare different quotes from different repair shops and choose the one that suits your budget and timeline.
3. Drop off your Xbox One at the repair shop. You will need to bring your Xbox One and any accessories that are related to the problem such as the power cord the controller or the game disc. You will also need to provide your contact information and sign a service agreement. The repair shop will inspect your Xbox One and confirm the quote and the timeframe for the repair.
4. Pick up your Xbox One from the repair shop. The repair shop will notify you when your Xbox One is ready for pickup. You will need to pay the repair fee and collect your Xbox One and any accessories. You should also receive a receipt and a warranty for the repair.

How much does it cost to fix an Xbox One?

The cost of fixing an Xbox One will vary depending on the severity of the damage the type of repair and the service provider. Here are some general ranges of how much it can cost to fix an Xbox One:

• Microsoft offers a variety of repair plans starting at $99 for standard repairs and going up to $249 for advanced exchanges. These prices include shipping and handling fees. You can check the exact price for your Xbox One repair online using your serial number and your problem description.
• Third-party repair shops typically charge less than Microsoft but the quality of the repair may vary. According to some online sources the average cost of fixing an Xbox One by a third-party repair shop is around $80. However this can vary depending on the repair shop the location and the problem. Some common problems and their approximate costs are:
  • Broken disc drive: $40-$80
  • Damaged HDMI port: $50-$90
  • Overheating or fan issues: $60-$100
  • Hard drive failure: $70-$120
  • Power supply failure: $80-$130

Is it worth fixing my Xbox One?

Whether or not it is worth fixing your Xbox One depends on a few factors such as:

• The age of your Xbox One. If your Xbox One is relatively new and still under warranty it may be worth fixing it by Microsoft for free or for a reduced fee. If your Xbox One is older and out of warranty it may be more cost-effective to buy a new or refurbished one instead of paying for a repair.
• The severity of the damage. If your Xbox One has a minor problem that can be easily and cheaply fixed it may be worth fixing it by a third-party repair shop. If your Xbox One has a major problem that requires a complex and expensive repair it may be better to replace it with a new or refurbished one.
• The cost of the repair. You should compare the cost of the repair with the cost of a new or refurbished Xbox One. You can find new and refurbished Xbox Ones online or at GameStop for various prices depending on the model the storage capacity and the condition. You should also consider the value of your Xbox One games and accessories which you may be able to use with a new or refurbished console.

How long does it take to fix an Xbox One?

The time it takes to fix an Xbox One will also vary depending on the severity of the damage the type of repair and the service provider. Here are some general ranges of how long it can take to fix an Xbox One:

• Microsoft typically repairs Xbox Ones within 10-14 business days after receiving them. This includes the time for shipping diagnosing repairing and returning your Xbox One. You can track your Xbox One repair online using your service order number.
• Third-party repair shops may be able to repair your Xbox One more quickly but the turnaround time will vary from shop to shop. According to some online sources the average time for fixing an Xbox One by a third-party repair shop is around 3-5 business days. However this can vary depending on the repair shop the location and the problem. Some common problems and their approximate times are:
  • Broken disc drive: 1-2 business days
  • Damaged HDMI port: 2-3 business days
  • Overheating or fan issues: 3-4 business days
  • Hard drive failure: 4-5 business days
  • Power supply failure: 5-6 business days

Where can I get my Xbox One fixed?

You can get your Xbox One fixed by Microsoft or a third-party repair shop. To get your Xbox One fixed by Microsoft you can contact Microsoft support online by phone or by chat. To get your Xbox One fixed by a third-party repair shop you can search online or ask around for recommendations.

A comparison of different Xbox One repair options

Repair Option	Pros	Cons
Microsoft	Official and reliable service	More expensive and slower than third-party repair shops
Third-party repair shop	Cheaper and faster than Microsoft	Quality and warranty may vary from shop to shop
DIY	No cost and no waiting time	Risky difficult and may void warranty

A list of reputable third-party Xbox One repair shops

• Repair Bros – Phones Tablets Computers & Game Consoles: This is a family-owned business that offers fast and affordable repairs for Xbox Ones and other devices. They have a 4.9 rating on Thumbtack and a 5-star rating on Google. They are located in Sacramento CA and you can contact them at (916) 333-3333 or visit their website.
• uBreakiFix: This is a nationwide chain of repair shops that specializes in fixing Xbox Ones and other electronics. They have a 4.7 rating on Google and a 4.5 rating on Yelp. They offer free diagnostics 90-day warranties and low price guarantees. You can find a uBreakiFix location near you on their website.
• CPR Cell Phone Repair: This is another nationwide chain of repair shops that can fix Xbox Ones and other gadgets. They have a 4.6 rating on Google and a 4.4 rating on Yelp. They offer free estimates same-day repairs and limited lifetime warranties. You can find a CPR Cell Phone Repair location near you on their website.
• Gadget Fix: This is a local repair shop that serves the Portland OR and Boise ID areas. They have a 4.5 rating on Google and a 4.0 rating on Yelp. They offer same-day repairs 6-month warranties and competitive prices. You can contact them at (503) 255-2988 or visit their website.
• Gamers Warehouse: This is a local repair shop that serves the Tucson AZ area. They have a 4.4 rating on Google and a 4.5 rating on Yelp. They offer fast repairs 90-day warranties and no hidden fees. You can contact them at (520) 477-8822 or visit their website.

A list of common Xbox One problems and their solutions

Here is a list of some common Xbox One problems and their solutions based on the web :

• Stuck on splash screen: This problem occurs when your Xbox One takes too long to boot up and gets stuck on the green screen with the Xbox logo. To fix this you can try to perform a hard reset by holding the Xbox button on the console for 10 seconds or you can use the sync eject and Xbox buttons to access the factory reset menu. However be aware that doing so will erase all your data on the console so make sure to back up or sync your save data first.
• Disc drive makes grinding sound: This problem occurs when your Xbox One disc drive makes a loud noise when you insert or eject a disc. This could indicate a mechanical issue with the disc drive or a misalignment of the disc tray. To fix this you can try to manually eject the disc using a paper clip or you can contact Microsoft support for a repair or replacement.
• Xbox One won’t update: This problem occurs when your Xbox One fails to download or install the latest system update. This could be caused by a network issue a corrupted update file or a lack of storage space. To fix this you can try to restart your console check your network connection clear your cache or perform an offline system update using a USB flash drive.
• Xbox One won’t power on: This problem occurs when your Xbox One does not turn on at all or turns off unexpectedly. This could be caused by a faulty power supply a power surge or an overheating issue. To fix this you can try to unplug and replug your power cord check your power outlet use a different power supply or move your console to a well-ventilated area.
• Games aren’t displaying in 4K or HDR: This problem occurs when your Xbox One X does not show games in their optimal resolution or quality. This could be caused by a setting on your TV a compatibility issue with your HDMI cable or port or a game-specific option. To fix this you can try to use a high-speed HDMI cable use an HDMI 2.0a/HDCP 2.2-enabled port enable 4K and HDR settings on your TV and console or check the game’s display settings.

A video tutorial on how to fix common Xbox One problems

A forum where readers can ask questions and share tips about Xbox One repair

One possible forum where you can ask questions and share tips about Xbox One repair is the Answers Forum on iFixit. This is a support community where people help other people fix their stuff. You can browse through the existing questions and answers or post your own problem and get feedback from other users.

You can also find guides and teardowns for the Xbox One on the same website. Another option is to contact the Xbox Support team which offers help for Xbox Game Pass and billing questions. You can also request a service order from them if your console is still under warranty or you are willing to pay for the repair.

People Also Ask

Here are some common questions that people also ask about Xbox One repair:

Can I fix my Xbox One myself?

You can try to fix your Xbox One yourself but it is not recommended unless you have the necessary skills tools and parts. Fixing your Xbox One yourself can void your warranty damage your console further or cause safety hazards. If you decide to fix your Xbox One yourself you should follow a reliable guide or tutorial and be careful and cautious.

How do I troubleshoot problems with my Xbox One?

Before you send your Xbox One for repair you should try to troubleshoot the problem yourself. You can find helpful tips and solutions for common Xbox One problems on the official Xbox support website. You can also contact Xbox support online by phone or by chat for further assistance.

Where can I buy replacement parts for my Xbox One?

If you need to buy replacement parts for your Xbox One you can find them online or at some third-party repair shops. You should make sure that the parts are compatible with your Xbox One model and that they are of good quality and condition. You should also be careful when installing the parts as you may damage your console or void your warranty.

What is the warranty on my Xbox One?

Your Xbox One comes with a limited warranty from Microsoft that covers defects in materials and workmanship for one year from the date of purchase. You can check your warranty status online using your serial number. If your Xbox One is under warranty you can get it repaired by Microsoft for free or for a reduced fee depending on the problem. If your Xbox One is out of warranty you can still get it repaired by Microsoft for a fee or you can choose a third-party repair shop.

Can GameStop also provide fixes for Xbox game crashes like Ark?

When experiencing Ark crashing Xbox One issues, GameStop can provide a variety of fixes to help. Whether it’s troubleshooting game settings, checking for updates, or addressing hardware issues, GameStop’s knowledgeable staff can help resolve the problem and get players back to their gaming adventures in no time.

Conclusion

We hope this article has helped you answer your questions about Xbox One repair. If you have any further questions please don’t hesitate to contact us. We are always happy to help you with your gaming needs. Thank you for choosing GameStop as your gaming destination.