Your Ps4 is one of the most advanced gaming consoles on the market. It can do so much more than just play games. You can watch your favorite shows and movies listen to music browse the Internet and even use it as a media center for your home entertainment system. So when something goes wrong with it and you can’t use one of its main features it’s frustrating.
Here we will explore some common reasons why YouTube might not be working on your Ps4 and provide some tips for how to fix it.
Possible causes of the problem :
1. Not being logged into the correct account
2. Incorrect time and date settings
3. Not having a strong enough internet connection
4. Outdated software
5. Corrupted cache or cookies
Possible solutions to the problem:
By following the below solutions all of the above-mentioned causes can be fixed.
1.Log into the correct account
If you have more than one YouTube account make sure you’re logged into the one you want to use. You can check this by going to the top right corner of the screen and looking for your profile picture. If you see a different profile picture that means you’re logged into a different account.
To switch accounts click on your profile picture and then select “Switch account.” From there you can choose the account you want to use.
2. Check time and date settings
If the time and date settings on your PS4 are incorrect it could cause problems with accessing YouTube. To check and change these settings:
1. Go to Settings > System > Date and Time.
2. Make sure the “Set Automatically” option is turned on.
3. If it’s not select the correct time zone date and time.
4. Save your changes and try accessing YouTube again.
3. Check your network connection
It is one of the common reasons for the problem. A weak or intermittent internet connection can cause all sorts of problems including YouTube not working on your PS4.
If you’re connected to the Internet but YouTube still isn’t working try restarting your router or modem. You can also try connecting to a different Wi-Fi network.
You can also counter-check by connecting to some other internet connection. If that solves the problem then certainly your internet connection has some fault.
Asking your internet service provider for help is also a good idea. They might be able to tell you if there’s an outage in your area or if there’s something wrong with your account.
4. Restart your Ps4
One simple solution that often works is to restart your Ps4. This can sometimes fix minor glitches that might be causing the YouTube app to malfunction.
To do this simply hold down the power button on the front of your console for about 10 seconds until it powers off completely.
Then wait a few more seconds and turn it back on again. Once it has restarted try opening the YouTube app and see if it works.
5. Update your Ps4 system software
If restarting your Ps4 doesn’t work then the next thing you should try is updating your system software. To do this go to Settings > System Software Update and make sure that your Ps4 is set to update automatically.
If it isn’t then select “Update Now.” Once the update has been downloaded and installed open your youtube and hopefully the problem will be solved.
6. Reinstall the YouTube app
If neither of the above solutions works then you might need to reinstall the YouTube app on your Ps4. To do this go to Settings > Applications > Manage Applications and select the YouTube app.
7. Change the DNS settings on your Ps4
DNS setting is telling your Ps4 which server to use when trying to connect to YouTube. If the DNS settings on your console are incorrect it can cause problems. To change your DNS settings is a bit more technical but it’s not difficult to do.
There are a few different DNS options you can use but we recommend using Google’s DNS (8.8.8.8). To change your DNS settings on your Ps4 follow these steps:
1. Go to Settings > Network > Set Up Internet Connection
2. Select “Custom” for the connection type
3. Choose your WiFi network (or connect using an Ethernet cable)
4. Select “Automatic” for IP Address Settings
5. Select “Do Not Specify” for DHCP Host Name
6. Select “Manual” for DNS Settings
7. Enter 8.8.8.8 for the Primary DNS and 8.8.4.4 for the Secondary DNS
8. Save your settings and restart your Ps4
After changing your DNS settings try accessing YouTube again.
8. Try using a different browser
Another thing you can try is using a different browser. Both Google Chrome and Mozilla Firefox should work fine on your PS4 and you may find that the videos load more quickly and play more smoothly in one of these browsers.
To switch browsers on your PS4 go to the Settings menu and select “System.” Under “System” select “Switch Browser.” From there you can choose to use either Google Chrome or Mozilla Firefox.
Conclusion
Your Ps4 not being able to play Youtube might be frustrating but there are a few things you can try to fix the issue. By carefully following each step we hope you’ll be able to get Youtube working again on your Ps4 in no time.