I bet you never thought your Samsung TV would one day leave you with no sound. But that’s exactly what happened to me. I was watching my favorite show and suddenly no sound. Needless to say I was frustrated. After some research I found out that there is a common issue with Samsung TVs and the optical out port- it often doesn’t produce any sound.
If you’re having this same issue don’t worry! There are a few solutions that might work for you. Keep reading to learn more.
Samsung TV is a line of television sets manufactured by Samsung Electronics. The company markets several lines of TVs under the Samsung brand including its flagship SUHD TV line. Samsung’s TVs are known for their stylish designs advanced picture quality and wide range of features.
Most Samsung TVs come with built-in speakers that are generally decent. However they have some disadvantages. Built-in speakers can produce a sound that is muffled and lacks bass. They also tend to be small so they might not be able to fill a large room with sound. If you want the best possible sound quality you should consider using external speakers.
One way to improve the sound quality of your Samsung TV is to connect it to external speakers. You can do this by using an optical cable to connect the TV to a sound system or home theater receiver. For this purpose optical out port is useful.
The optical out port is a common feature on Samsung TVs. It is used to connect the TV to external audio devices such as soundbars and home theater systems. However many Samsung TV owners have reported that the optical outport does not produce any sound.
How To Solve Samsung TV Optical Out No Sound Issue
There are a few things you can try if you’re having this issue. By following these steps you can get sound back through your optical out port.
1. Change audio output:
The first thing you should try is changing the audio output setting on your TV. To do this go to your TV’s settings menu and look for the audio output option. In most cases you’ll find this under the general settings or system settings. Once you’ve found it change the audio output from “TV Speaker” to “External Speaker.”
If your TV has an “Auto” audio output setting make sure it is turned off. This setting will automatically switch the audio output based on what is connected to the TV. For example if you have headphones plugged into the headphone jack the audio will be outputted through the headphones.
2. Go to expert settings:
If changing the audio output setting doesn’t work try going to your TV’s expert settings. To do this go to the general settings menu and look for the expert settings option. Once you’ve found it select the “Sound” option.
In the sound menu you should see an option for “Optical Output.” Make sure this is set to “PCM.” If it’s set to anything else change it to PCM.
3. Changing Audio settings:
Move on to the audio setting of your TV. After clicking Audio out you have to select optical instead of HDMI to get sound. If you will select HDMI it will only show video on the screen.
After this you can select digital audio out(optical) and then change the bitstream from Dolby to PCM.
4. Test sound:
After you’ve made all the changes test the sound by playing a video or TV show. If you still don’t hear any sound try restarting your TV. In most cases this will fix the issue.
If you’ve tried all of these things and you still can’t get sound through your optical out port there may be an issue with the port itself. In this case you’ll need to contact Samsung customer support for further assistance.
Alternative methods to solve Optical out no sound:
1. Perform a factory reset:
If you’ve tried the first two steps and you’re still not getting any sound through the optical out port your last resort is to perform a factory reset. This will reset your TV to its default settings so make sure you know how to set it up again before you proceed.
To perform a factory reset go to the general settings menu and look for the reset option. Once you’ve found it select “Factory Reset.” Follow the prompts to confirm the reset.
After the reset is complete set up your TV again and try to connect to external speakers.
2. Check your cables:
One last thing you can try is to check your cables. Make sure the optical cable is firmly plugged into both the TV and the external speakers. Also check the HDMI cable if you’re using one. If the HDMI cable is loose it could be causing the issue.
If you’re still having trouble try using a different optical cable. Sometimes optical cables can become damaged and stop working properly.
Troubleshooting Tips:
If you’re having trouble getting sound through the optical out port on your Samsung TV here are a few troubleshooting tips that might help.
-Make sure the volume on your TV is turned up. If the volume is turned down too low you won’t be able to hear any sound even if it’s coming through the optical out port.
-If you’re using an optical cable make sure it’s plugged in properly. Optical cables can sometimes become loose so it’s important to check that they’re plugged in tightly.
-If you’re using an HDMI cable make sure it’s plugged into the correct port. Some Samsung TVs have more than one HDMI port so it’s possible to plug the cable into the wrong port.
-If you’re using external speakers make sure they’re turned on and that the volume is turned up.
Conclusion:
Here we listed out some of the methods which can be used to solve Optical out no sound. If you have followed all the steps and performed a factory reset and still cannot get sound through your optical out port there may be an issue with the port itself. In this case you’ll need to contact Samsung customer support for further assistance.